Beautiful view, we loved eating outside and enjoying the sunshine and mountains! Drinks were good and for the most part food was pretty good. The one thing is that the lobster roll, for being more of a Maine version had way too much celery and served on a thick roll that wasn't so traditional. The rest of the meal was pretty good, it just took a long time to get our meal. When the servers were there they were super friendly and attentive!
Service and food was wonderful! If you get a chance, try the butter toffee cake! When asked what we were in town for, we explained that we're on our honeymoon. Our servers were thrilled and congratulated us. When we asked for the check, they brought us out a dessert to help us celebrate!
DONT GO HERE IF YOU ARE NOT A LOCAL!!!!
This was one of the most disappointing restaurant experiences I’ve had.
We arrived just after 7:00 p.m. and placed our order within a few minutes. The first red flag came when our server brought our drinks to the table. He grabbed my dad’s straw with his bare hand and pulled it up before handing him his soda. It was unsanitary and honestly just gross.
We also asked about the house sauce because we wanted to know if we’d like it. The server came back and described it as “cheese and meat.” Later, when we were leaving, the bar manager told us it was a “family secret recipe.” We weren’t asking for the recipe—we simply wanted to know what was in it so we could decide whether to order it. My sister-in-law has food allergies, so knowing ingredients matters.
Because of her allergies, we also asked if the burger buns contained eggs. Instead of checking, the server initially responded, “It shouldn’t.” We had to ask him to confirm with the kitchen. Only then did he come back and tell us the buns did contain eggs. Guessing when someone asks about allergens is unacceptable.
After dropping off our drinks, our server completely disappeared. For nearly 50 minutes, no one checked on our table, offered drink refills, or gave us any update on our food. Meanwhile, he spent the time inside standing around talking with other employees. We understand that food can take time to prepare, but that was never our issue. A simple “Your food is taking a little longer” or “The kitchen is still working on it” would have gone a long way. Instead, we were completely ignored.
At 8:00 p.m., after waiting nearly an hour with no communication, we decided to pay for our drinks and leave. Instead of apologizing or trying to understand why we were frustrated, the bar manager immediately became argumentative. She insisted our food was already ready, but if that was true, there was no reason it should have been sitting in the kitchen instead of being brought to our table. As we explained that our issue was the lack of communication and service—not the cook time—she continued arguing and even told us she “had a right to tell us how it is.”
The waiter then approached me, argued with me, and got in my face. He kept insisting that food takes 30 minutes to prepare, but that completely missed the point. We understood that food can take time. The problem was that after bringing our drinks, he never checked on us again, never refilled our drinks, and never once updated us on our order. We were simply forgotten until we decided to leave.
What made the experience even more frustrating was that the restaurant wasn’t busy. There were only a handful of occupied tables, and several people were simply hanging out rather than eating. There was no reason for service to be this poor.
After leaving, we went to Taco About It, where we were greeted right away, our order was taken promptly, and the service was excellent. The difference in customer service was night and day.
Between the unsanitary handling of my dad’s straw, the careless approach to food allergy questions involving my sister-in-law, being ignored for nearly an hour, and staff choosing to argue with customers instead of taking responsibility, I can’t recommend this restaurant. We left feeling frustrated, disrespected, and wishing we had gone somewhere else from the start.
Cute decor, clean area. Plastic wrapped flatware on table with the one napkin. Couldn't cut anything with the plastic knife though. Side of ranch comes packaged. Quesabirria tacos were super soggy. $6.50 a taco. Everyone else said their food was okay. Waited 30+ minutes for the check. Might have been an off day.
Response to business reply: I'm a local to GL...but okay, whatever you say.